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Privacy Policy

Effective date: March 2026  ·  Last updated: March 2026

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. Who We Are

Data controller: Grant Hadley
Trading as: Beyond Burned Out
Website: beyondburnedout.co
Contact: grant.hadley.hpe@protonmail.com

2. What Data We Collect and Why

2.1 Email list subscribers (ConvertKit)

When you sign up to receive the Cognitive Capacity Audit or other free resources, we collect:

Legal basis: Consent (UK GDPR Article 6(1)(a)). You may withdraw consent at any time by clicking the unsubscribe link in any email.

Purpose: To deliver the resource you requested and send occasional updates about beyondburnedout.co products. We do not send unsolicited marketing.

Processor: ConvertKit, LLC (now Kit). Data may be stored on servers in the United States. ConvertKit is covered by a Data Processing Agreement and Standard Contractual Clauses for international transfers.

2.2 Purchasers (Payhip)

When you purchase a digital product, Payhip processes your transaction. We receive:

Legal basis: Contract performance (UK GDPR Article 6(1)(b)). We need this information to fulfil your purchase and provide customer support.

Processor: Payhip Ltd, a UK company. Payment card data is processed by Stripe and is never seen by Grant Hadley.

Retention: Purchase records are retained for 7 years in compliance with UK tax law (HMRC requirements).

2.3 Direct email enquiries

If you email grant.hadley.hpe@protonmail.com, we retain the email and any personal data within it for as long as necessary to respond and for up to 12 months thereafter, unless a longer period is required.

Legal basis: Legitimate interests (UK GDPR Article 6(1)(f)).

2.4 Website analytics

This website does not currently use third-party analytics. If analytics are added in future, this policy will be updated prior to implementation.

3. How Long We Keep Your Data

Data type Retention period
Email subscribers Until unsubscribe + 12 months
Purchase records 7 years (HMRC requirement)
Direct email correspondence 12 months from last contact

4. Your Rights

Under UK GDPR, you have the following rights:

To exercise any of these rights, email grant.hadley.hpe@protonmail.com. We will respond within 30 days.

You also have the right to lodge a complaint with the UK supervisory authority: the Information Commissioner's Office (ICO) at ico.org.uk.

5. Data Security

We use industry-standard security measures including encrypted email (Proton Mail), HTTPS on all web properties, and access controls on third-party platforms. We do not store payment card data. In the event of a personal data breach that is likely to result in risk to your rights and freedoms, we will notify the ICO within 72 hours and affected individuals without undue delay.

6. Third-Party Links

This website contains links to Amazon and other third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal data.

7. Changes to This Policy

We may update this policy from time to time. The effective date at the top of the page will reflect the most recent revision. Significant changes will be communicated to email subscribers.

8. Contact

For any privacy-related queries: grant.hadley.hpe@protonmail.com


Terms of Sale

Effective date: March 2026  ·  Last updated: March 2026

These terms apply to all digital product purchases made through beyondburnedout.co or via Payhip at payhip.com/granthadley. By completing a purchase, you agree to these terms.

1. Seller Details

Seller: Grant Hadley, sole trader
Trading as: Beyond Burned Out
Email: grant.hadley.hpe@protonmail.com

2. Products

All products sold on beyondburnedout.co are digital products — PDF files, ebooks, and related digital resources. No physical goods are sold. Products are delivered electronically immediately following payment confirmation.

The Amazon Kindle edition of Beyond Burned Out is sold and delivered by Amazon. Amazon's terms of sale apply to that purchase. These terms apply only to purchases made via Payhip.

3. Pricing and Payment

All prices are shown in US Dollars (USD) unless otherwise stated. Prices are inclusive of any applicable VAT where required. Payment is processed securely by Stripe via Payhip. We do not store your payment card details.

4. Delivery

Digital products are delivered by email and/or download link immediately after payment is confirmed. If you do not receive your purchase within 30 minutes, please check your spam folder and then contact grant.hadley.hpe@protonmail.com.

5. Refund Policy

Under the UK Consumer Contracts Regulations 2013, you have the right to cancel a digital content purchase within 14 days of purchase, unless you have already downloaded or accessed the content and provided express consent to begin delivery before the cancellation period ends.

During checkout, by completing your purchase you acknowledge that:

Notwithstanding the above, we will consider refund requests made within 14 days of purchase on a case-by-case basis. If you are not satisfied with your purchase, email grant.hadley.hpe@protonmail.com and we will work to resolve the issue. Our goal is that every customer is satisfied with their purchase.

6. Intellectual Property

All content in our digital products is protected by copyright. Grant Hadley retains all intellectual property rights. Purchase grants you a personal, non-exclusive, non-transferable licence to use the product for your own personal and professional development. You may not:

7. Disclaimer

The information in our digital products is provided for general professional development purposes only. It is not legal advice, medical advice, employment law advice, or a substitute for professional consultation. Results described are illustrative and individual outcomes will vary. Grant Hadley accepts no liability for decisions made on the basis of this content.

8. Limitation of Liability

To the maximum extent permitted by law, Grant Hadley's total liability for any claim arising from a product purchase shall not exceed the amount paid for the product in question. We are not liable for indirect, incidental, or consequential losses.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

For any queries about a purchase: grant.hadley.hpe@protonmail.com


Cookie Policy

Effective date: March 2026

beyondburnedout.co uses minimal cookies. The following cookies may be set:

Essential cookies

ConvertKit sets a session cookie when you interact with an opt-in form. This is essential for the form to function. It does not track you across other websites.

No analytics or advertising cookies

This website does not currently use Google Analytics, Facebook Pixel, or any advertising cookies. If this changes, this policy will be updated and a cookie consent mechanism will be added.

Managing cookies

You can manage or delete cookies through your browser settings. Disabling cookies may affect the functionality of opt-in forms on this site.